Of course yes, contact us and you will get full support.

Refund Policy: Ofcourse We Make Full Refund Within 3.Days If You Don't Satisfied With Our Service.

Because we runs a large network of servers located around the world: the europes, France, Germany, Sweden, United States, Panama, Italy, Spain and our systems are supported by REAL cards.

99.999% Your problem is described in this section. So please READY CAREFULLY - AND CHECK ALL BEFORE YOU ASK SUPPORT.

Firt step is to check if your line is active or not. The easy way is to ask on live chat the expiration date of your subscription.

If your subscription is active then you have to check following :

MAKE SURE THAT THE LINE IS IN THE Box

PLEASE CHECK IF THE LINE EXIST IN YOUR Box

CHECK INTERNET CONNECTION FROM YOUR RECIEVER - MOST BoxS HAS NETWORK CHECK BUTTON - MAKE SURE THAT YOUR Box HAS INTERNET ACCESS BEFORE TRY THE OTHER STEPS.

1) Restart CCcam

if problem exist then

2) Restart your Box

if problem exist then

3) Restart your router

if problem exist then

Disconect ALL devices that have internet access

(pc, mobiles, PlayStation, Xbox other Boxs, !!!!! EVERYTHING !!!!!!!)

RESTART your router

1) Connect YOUR Box

2) connect ONE by ONE the other devices

If the final step resolve the problem, try to give static ip to your Box to avoid this kind of problem.

And remember to REMOVE the file CCcam.prio if exist in your var/etc folder.

99.9% OF THE PROBLEMS ARE SOLVED WITH THESE STEPS, SO PLEASE FOLLOW THEM.